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PMS, CRS, RMS: Everything revenue manager needs to know about system interfaces
This article explains how system interfaces work, how to troubleshoot common errors, and how to avoid potential issues when managing rates and inventory.
STAR Report: The story behind the numbers
This article explains the meaning of KPIs and Indexes and details the most important numbers to focus on when analyzing weekly and monthly STAR reports.
How to differentiate your hotel and stand out from the competition?
Hotel room is a commodity. Hotel brand is becoming a commodity. The Internet and OTAs make all hotels look the same. How to make sure guests choose your hotel in the sea of other accommodation options?
How to calculate the group room rate?
A method that calculates the minimum acceptable hotel group room rate based on total transient and total group revenue contributions.
How to create transient reservations forecast that is based on short-term trends?
How can we forecast number of reservations transient guests will book for a specific day in the future if we can not rely 100% on the last year's data? There is a forecasting method that gives more weight to the current short-term trends.
Revenue management strategy for the Spa Department
Revenue management principles, tools, and techniques are widely and successfully used to maximize room revenue. Are they applicable to the other revenue-generating outlets? How to develop a strategy to maximize revenue and profit for the Spa Department?
